I've been going to Nicole for over 10 years. She's the only Stylist I trust for color or a cut.
I love this salon! Krystal is the best hairstylist I have ever had. She listens to what you want and does exactly that. The salon is clean and cozy and they make you feel at home. I would recommend it to anyone that needs their hair done!
I always love coming to this salon. It's decorated beautifully and always clean. You just feel like a star as soon as you walk in. Everyone is so professional and friendly. Nicole is my go to stylist but they are all wonderful. I have never had a bad expierence. Nicole takes the time to listen to what I want and I walk out feeling gorgeous. If you haven't been here you're missing out!
Terrible Customer Service. Called this salon before it opened and left my name and number to be called back. Never a returned call. Called back many times trying to get someone to answer the phone. Finally....a human answers the phone. I asked if Nicole, the owner had any available appointments. I was told, "I'm not sure. Let me get your name and number and she will call you back the minute she can." That was fine. I waited, with no call back. I finally decided, maybe I will just stop by and try and get the appointment. So, I walk in the salon, with the owner barely glancing over her shoulder to look at me. No smile, no hello we will be right with you, nothing! Another employee walks towards me, no smile, no hello can I help you, either. After sitting for a while with no one acknowledging me, I got up and left. Still, no one said a word as I left. Would you like to know when I was called back?? The following day at closing time. The owner then asks, "Were you wanting to make an appointment?" WHAT? Why else would I call??? Please brush up on your customer service. Speak to patrons who walk in your day and answer your phone.
Brush Beauty Lounge is a US Hair Care Studio based in Summerville, South Carolina. Brush Beauty Lounge is located at 455 Old Trolley Rd, Summerville, SC 29485, USA.
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